Shipping Policy

Orders placed with Topicals receive complimentary standard shipping and tracking when delivered to a valid United States address.

U.S. Shipping Coverage

Delivery is limited to United States addresses, and standard shipping is free because Topicals charges no standard-shipping fee on U.S. orders.

Tracking Information

Once the parcel leaves fulfillment, Topicals provides tracking information through the checkout contact channel.

Customers should provide a complete delivery address and contact support@topicalsdew.shop immediately if a correction is needed; a change cannot be guaranteed after fulfillment begins.

When to Expect an Order

Allow 1–2 business days for Topicals to process the order, followed by an estimated 4–6 business days in transit.

Processing and transit estimates may be affected by holidays, weather, carrier disruption, unusually busy periods, or incomplete address information.

Order Changes and Support

Topicals can consider cancellation before dispatch; shipped orders follow the Refund Policy, and all taxes are collected according to applicable law.

For tracking, delivery, damage, or missing-item assistance, contact support@topicalsdew.shop or 512-820-4563 during Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT)).

Store Contact Record

Legal business name: Topicals
Storefront name: Topicals
Customer care email: support@topicalsdew.shop
Customer care phone: 512-820-4563
Mailing and return address: 644 Jacobsen Cir, Newark, Delaware, 19702, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT))